Set up your email sending domain

To start reaching out to the best-fitting investors directly through Hopohopo, you'll first need to set up your custom domain and verify your email. This helps ensure your emails land in the investor inboxes and come from your own domain.

Your domain should be matching the email address of your account. E.g. if you're adding a domain yourstartup.com, the email should be @yourstartup.com.

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Step 1: Add Your Domain to the CRM

1. Click on the email icon next to any of the investors in your investor list

2. Click on "Set up your email sending domain"

3. Enter your domain (e.g. yourstartup.com) and click "Save"

Once your domain is added, you will see it the domain board with the related DNS records underneath. The domain status is set to "Invalid" by default and you need to validate it.

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Step 2: Add the DNS Records to Your Domain Provider

What are DNS records? DNS records tell email providers that our CRM is allowed to send emails on your behalf.

1. Log in to your domain provider (GoDaddy, Google Domains, Cloudflare, etc.)

2. Find DNS Settings / DNS Management

3. Click to add a new DNS record

4. Choose the type as CNAME and paste the host and value from the first DNS record shown under your domain in Hopohopo

5. Similarly add two other DNS records visible in Hopohopo

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Step 3: Verify Your Domain

Once you've added the DNS records to your domain provider, it may take some time for the changes to take effect. You'll need to verify your domain in Hopohopo to sync with the updated records.

1. Go back to your domain board in Hopohopo.

2. Click "Verify Domain"

3. The system will check if the DNS records are correctly set up

4. ✅ If successful, you can now send emails from your domain

5. If you have updated the records, but the validation fails, most likely the changes haven't been updated yet. Wait for a bit and try verification again.

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Step 4: Verify your email address

The last step before starting your email outreach in Hopohopo is verifying your email address.

1. Click on "Verify your email address"

2. Paste the verification code sent to your email in the modal field

3. If the code is correct, you will be directed to the "Setup complete" message and can start sending emails directly from Hopohopo

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FAQs

Can I use a @gmail.com or similar to send my emails in Hopohopo?

No (unless you work at Google of course). The Hopohopo setup requires for you to add your work domain and use your work email address registered at that domain to send the emails.

Can I send emails in Hopohopo without adding a domain?

You can't send emails directly through Hopohopo without adding your domain and verifying your email. You can, however, forward emails to the Hopohopo inbox by adding your personal tracking email address as BCC in your emails. Learn how to do that

I need help with setting up. Who should I contact?

Contact [e-mail] for any help with setting up your domain, we'll be happy to assist!